At my age, I’ve worked with a few insurance companies and agents, but never have I received the special attention that Craig Penwell and his team have provided. My wife and I are business owners and protection is key. We trust Penwell Insurance with everything from our personal, auto and home insurance needs as well as our businesses policies. Penwell Insurance’s focus and attention to detail to our specific needs is why we refer everyone we know, to them!
David & Stephanie Galt
When I called Craig, he took the time to understand what I needed from my insurance products then put together a comprehensive proposal that not only reduced my costs, but also increased my coverage.
Since then, the customer service has been outstanding. For example, we were driving back from Florida when a storm came through Indiana and blew down trees in our yard that caused damage to our neighbor’s house. Needless to say, we felt helpless. Even though it was a Saturday, we were able to get in touch with Penwell (Craig). He came out and looked at the damage and got everything taken care of – what a tremendous help and relief for us. We really know that they are looking out for our best interests.
Dan Bond, Capstone Benefits Group, Inc.
Fineline Printing Group is happy to recommend Penwell Insurance to anyone who is shopping for an agent to meet their personal or business insurance needs. We have been very pleased with the service we have received from every staff member of Penwell Insurance.
While our business relationship with Penwell Insurance is relatively short, we are very familiar with the rich history that the Penwell family has in the insurance industry and have the utmost confidence in the expertise and knowledge they bring to the table. We have known the Penwells personally for many years and readily attest to their high personal standards and work ethic, also.
Fineline is a growing commercial printing company with over 80 employees. Craig recommended a policy with Erie Insurance that improved our coverage at a reduced cost. We have our business (property, liability, workers comp) and automobile insurance with Erie through Penwell Insurance. In 2008, Craig took the extra effort to have Fineline reclassified by Erie in a way that resulted in a very attractive discount on our workers comp premiums. We always feel that we are a highly valued customer whose needs are very important to the Penwell Agency and I am confident they treat all of their customers with the same care and attention.
Mary Kelly, Accounting Manager